Portsmouth Health Food Center is a health food retailer serving the Portsmouth area.

Bob's Red Mill: Frequently Asked Questions

Do you have any dairy/casein free products?
Yes. The majority of our products are naturally dairy and casein free. Our line of gluten free products is dairy and casein free. All of our flours, cereals and grains are also dairy and casein free. We do have a few regular mixes which do contain dairy (and casein) and we encourage you to check the ingredient list on the label to be sure.

Can your baking mixes be made with dairy and egg alternatives?
Yes. All of our baking mixes can be prepared with egg or milk alternatives.

Where are your grains, beans and seeds grown?
Our raw ingredients are sourced from farmers throughout the United States and Canada. Occasionally, ingredients are not available in North America and we look internationally for these items. For inquiries about a specific grain, bean or seed, please email us.

Are your products genetically modified?
No. All of our products come from identity preserved seeds. This means the seed planted in the ground is non-GMO. We simply can't guarantee against cross pollination due to natural occurrences such as wind drift, so we do not label our products GMO-free.

Do your products have additives or preservatives?
No. Our products do not contain additives or preservatives and all ingredients are clearly marked on our labels.

How should I store my products?
Our products are best kept refrigerated or frozen in airtight containers. We strongly recommend refrigerating or freezing the following products due to their perishability: flaxseed meal, organic flaxseed meal, golden flaxseed meal, almond meal, hazelnut meal, wheat germ and active dry yeast (do not freeze).

How long can I use a product after the "Sell By" date?
If stored properly in an airtight container in the fridge or freezer, a product can be useable 4 to 5 months past the "Sell By" date printed on the package. Because of their high oil content, whole grains can spoil easily. We recommend using the old adage, "when in doubt, throw it out."

Are your products certified kosher?
Yes. All of our products are certified Kosher by Rabbi Avrohon Teichman of Kehilla Kosher of Los Angeles, CA.

Are your products certified organic?
Bob's Red Mill does offer a wide selection of organic products certified by Quality Assurance International. Make sure the product is clearly labeled organic, as some items are available both organic and conventional.

Can I get recipes for products?
Yes.

How do I modify a recipe for high-altitude baking?
here are some basic steps for high-altitude adjustments:

  • Baking Powder: Reduce each teaspoon by 1/8 to 1/4
  • Sugar: Decrease each cup by 1-2 Tbsp
  • Baking Soda: Reduce just like Baking Powder
  • Fats: No adjustments needed
  • Oven Temperature: Increase 25F
  • Cooking Time: Increase Slightly
  • Mixing: Be careful not to over mix. Do not over beat eggs.
  • Cookies: Usually no adjustments needed.
  • Yeasted Breads: Decrease the yeast by 1/4 tsp. Use less flour per cup of liquid. Yeast breads rise more quickly at higher altitude, so watch carefully. Bake at higher temperature, for less time.
Does the nutritional information refer to dry or cooked product?
All of our nutritional information reflects the dry, unprepared product.
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